From your first account
to a working proxy.

1. Quick start

A proxy routes the traffic of a configured app through another network. Buying a proxy does not automatically change the connection of your device: you must add its details to your app or import a supported VPN profile.

1. 1 / Create your account. Register with your email address, activate the account using the email link, then log in.
2. 2 / Choose and pay for a plan. Select a location, operator, duration, and data allowance. Pay with your balance or an available checkout method.
3. 3 / Wait for activation. Once setup finishes, open Dashboard → My Subscriptions.
4. 4 / Connect. Copy the HTTP or SOCKS5 details into your app, or import an available VLESS, OpenVPN, or WireGuard configuration.
5. 5 / Check and maintain. Test from the configured app, check the expiry time, and renew before access ends.

2. Create & access your account

Register and activate

1. Open Register.
2. Enter a Username and a working Email address. The username accepts letters, digits, and @ . + - _, up to 150 characters.
3. Enter a password with at least eight characters and repeat it in Password confirmation. It cannot be entirely numeric, commonly used, or too similar to your personal information.
4. Complete the Cloudflare Turnstile security check; Register stays disabled until verification succeeds. Then select Register.
5. Open the account activation email and follow its link. Successful activation signs you in and opens your dashboard. Check spam/junk if the email does not arrive.
6. To sign in later, open Login, enter your username and password, and select Login.

Expected result: you can open your dashboard. If activation is missing or the link fails, contact support with your username and registration email. Do not send your password.

Forgot your password?

Select Forgot your password? on the login screen. Enter your account email, select Send me instructions!, and follow the email link to set a new password. Then return to Login. Check spam/junk and make sure you used the email associated with the account.

Use Logout when you finish on a shared device. Store website and proxy credentials securely.

3. Choose a proxy plan

1. Open Home and use Choose your country and the operator buttons to narrow the plans.
2. Read the product name, location, provider, and any notes. Some plans have restrictions or additional protocol support.
3. Use the plan dropdown to choose the duration / data allowance / price. ∞ GB indicates an unlimited-data plan; a numeric GB value is a data limit.
4. Select Order Now. If you are logged out, sign in to continue.

Hourly test plans are for checking suitability. Choose a daily or longer plan for continuous use. If Order Now reports that no proxies are available, choose another plan or try later; a catalog listing does not reserve capacity. Availability, prices, supported protocols, and locations vary; the current product card and checkout are the reference for your purchase.

A mobile carrier can route traffic through a regional exit elsewhere, and IP-location databases can disagree. A city reported by a checker is not proof of the modem’s physical location. Read the location FAQ if the reported region differs.

4. Top up your balance

Your balance is prepaid account credit. Adding funds does not by itself order or activate a proxy. You still need to complete checkout for the plan you want.

1. Open Dashboard and select Top Up, or open Manage Balance → Top Up Balance.
2. Enter Amount to Top Up in USD (minimum $1.00), or select a quick amount.
3. Select an available Payment Method. At this guide’s last check, cryptocurrency was the enabled top-up option. The page can also offer Credit/Debit Card, PayPal, and Cryptocurrency; card and PayPal options appear only when enabled.
4. Select Continue to Payment and follow the payment provider’s instructions. Review the amount before confirming.
5. Return to Account Balance. Check that Available Balance has increased and the transaction is completed.
6. Return to your plan or pending order and choose Pay with Account Balance to purchase it.

If you choose cryptocurrency

The site opens a UseGateway invoice headed ProxyUDP Balance Top-up. Verify the USD amount, choose the cryptocurrency and network under Payment method, then follow that invoice’s payment instructions. For example, USDT entries can have different network labels; select the one supported by your sending wallet. Use the asset, network, amount, address, and expiry shown on the current invoice. Do not reuse an old invoice address or assume two networks with the same asset name are interchangeable. Payment confirmation can take time; returning to the website does not itself confirm payment.

If funds have not appeared

Check Pending Top-ups and Recent Transactions. Use Pay Now only for an unpaid top-up where that button is offered. If you already paid, keep the payment reference and contact support before paying again. A pending invoice is not available balance.

5. Order & activate a proxy

1. After selecting your plan, review Choose Your Payment Method → Order Summary: package, plan, USD price, and Order ID.
2. If you have a promo code, enter it under Have a promo code? and select Apply. Confirm the displayed discount and final price before payment; use Remove to clear it.
3. Choose Pay with Account Balance if you have enough credit, or another payment method offered at checkout. Balance payment spends your account credit when submitted.
4. Complete the payment once. If your balance is too low, top up and return to the order; do not assume a top-up finishes the purchase.
5. Wait for Setting up your proxy…. This screen updates automatically while setup runs. You can leave it and return to your account; the site indicates that it will email you when ready.
6. Open Dashboard → My Subscriptions and find the new subscription. Check its connection details and expiry time.

Checkout also offers Cancel and view order status. Use the order status screen to understand what happened; leaving checkout is not evidence that a payment has been reversed.

6. Find your proxy details

Open Dashboard → My Subscriptions. Each subscription card shows the product, status, expiry, and available controls. Buttons and protocols vary by subscription; use what your own card provides.

Understand the copy format

HOST:PORT:USERNAME:PASSWORD

Illustrative example only:
proxy.example.com:1080:demo-user:demo-password

In an app with separate fields, enter proxy.example.com as host, 1080 as port, and the last two values as username and password. Replace every value with your own dashboard details. The example is not a working proxy.

HTTP and SOCKS5 may use different ports. Do not use the website’s login password, the Order ID, or the Current External IP in place of the displayed connection credentials.

7. Connect a browser or app

Use the app’s proxy settings

1. Open the network/proxy settings of the browser profile, application, or proxy client you want to use.
2. Choose HTTP or SOCKS5 to match the dashboard entry. For an HTTPS destination using an HTTP proxy, the proxy type is still HTTP unless your client explicitly specifies otherwise.
3. Enter the host, matching port, proxy username, and proxy password in their separate fields. If importing a line, choose the app’s matching import format.
4. For SOCKS5, enable remote/proxy DNS resolution if the client supports it.
5. Save or apply the settings, connect if required, and test inside that same app or profile.

Only traffic routed through that app or client uses the proxy. Browser settings alone may not cover other apps, UDP traffic, DNS, or WebRTC. SOCKS5 UDP support requires a client that implements UDP forwarding; selecting SOCKS5 is not enough by itself.

If your browser has no proxy username/password fields

Use a compatible proxy client or browser profile tool that explicitly supports authenticated HTTP/SOCKS5. Some browsers use the operating system’s proxy settings. In Firefox, search Settings for proxy or Network Settings (menu placement varies by version). Its built-in SOCKS support has authentication limitations; do not assume it can use your authenticated SOCKS5 endpoint directly. See Mozilla’s connection settings and SOCKS authentication issue.

Optional: test with curl

These examples request an HTTPS page through your proxy. Replace the host, port, and username. With only a username in --proxy-user, curl prompts for the proxy password, avoiding a password in the command itself.

# HTTP proxy — use the HTTP port from your dashboard
curl --proxy http://PROXY_HOST:HTTP_PORT \
  --proxy-user 'PROXY_USERNAME' https://example.com/

# SOCKS5 with hostname resolution through the proxy
curl --proxy socks5h://PROXY_HOST:SOCKS_PORT \
  --proxy-user 'PROXY_USERNAME' https://example.com/

A successful response confirms this HTTP request worked through the configured proxy. It does not test UDP or prove that every application uses the proxy. See the official curl options for client-specific details.

8. VLESS, OpenVPN & WireGuard

Use these options only when your subscription exposes them. A product advertising a protocol does not mean every subscription or client supports the same features.

XRAY / VLESS

1. On your subscription, open QR / Full VLESS or Show link / QR.
2. Copy the full vless:// link or scan its QR code in a compatible client. Do not copy the shortened preview text.
3. Import the profile, select it, and connect. Use the routing mode appropriate to your needs: an app proxy and a device-wide tunnel do not route the same traffic.
4. Test the apps you intend to use. If the dashboard tells you to re-import after a change, import the new link.

OpenVPN

1. Select the OpenVPN icon on your subscription to download its configuration.
2. Import the downloaded .ovpn file into an OpenVPN-compatible client. In OpenVPN Connect, use My Profiles → Add → Upload File; see the official import guide.
3. If prompted, use the subscription’s OpenVPN Credentials when shown. Do not substitute your website login or assume the HTTP/SOCKS5 password is the same.
4. Connect and test. Download and import a fresh file if the dashboard requests it after a location or connection change.

WireGuard

1. Select WireGuard if available and download the configuration.
2. Import the downloaded file into a WireGuard-compatible client using its tunnel/file import option. The official WireGuard clients are available for desktop and mobile.
3. Activate the tunnel and verify your intended traffic. Use the supplied configuration; do not replace it with an HTTP/SOCKS5 credential line.

VPN coverage depends on the profile’s routes and the client’s settings. Keep configuration files, private keys, QR codes, and VLESS links private: they can grant access to your connection.

9. Verify your connection

1. Check that the subscription is active and the app has the current credentials and correct protocol port.
2. Open a test page from the configured browser or app. If you use a separate browser profile, test in that profile.
3. Open the Bot Detection Checker in the configured browser to inspect the signals it reports. Review public IP, DNS, WebRTC, or other results where available.
4. Compare the observed public exit IP with the connection you expect. The proxy host is the address your client connects to; the exit IP is what a destination sees, so they can differ.
5. If you need UDP, QUIC, or a specific app, test that actual use case as well. Loading an ordinary page is not a UDP test.

If your home IP appears in traffic that should be proxied, check the app’s routing, DNS, and WebRTC settings. A checker result is a diagnostic signal, not a guarantee of anonymity or access to every website.

10. Change IP & manage settings

Request a new exit IP

1. Open the active subscription in your dashboard.
2. Select Change IP if available, or use the supplied IP Rotation URL.
3. Wait for the result. If the modem is busy, follow the message and wait before retrying.
4. Reconnect or refresh your app and check the exit IP again.

Rotation can briefly interrupt active connections, and a mobile carrier may return the same IP. The proxy connection host and port are not the same thing as the rotating exit IP. Keep rotation links private and avoid repeatedly triggering them.

Other controls, when available

If a control is missing, it may not be supported for that subscription or its current status. Use support to clarify availability; do not reuse another subscription’s action links.

11. Renew & understand expiry

Extend manually

1. Open your subscription and choose Extend Subscription, or the renewal button offered during its renewal window.
2. Review the current subscription and available extension durations, data allowances, and prices.
3. Select the desired Order Now extension and complete its payment flow.
4. Return to the dashboard and verify the new expiry time and Subscription Extensions entry.

Manual extension is not available for every plan; some require ordering a new proxy instead. An active subscription extends from its current expiry; an allowed extension after expiry starts from the current time. Renew before expiry to reduce the chance of interruption or losing your allocated port. Use the current extension screen and resulting expiry as the reference; a new unpaid extension is not a completed renewal.

Auto-renewal

Where offered, use the Auto-renewal switch on the subscription. Keep enough available account balance for renewal and check the result before expiry. Auto-renewal uses the current tier price. Insufficient balance can turn auto-renewal off, so check and re-enable it after funding your account if needed. Enabling the switch is not a guarantee that renewal will succeed. Turn it off if you no longer want future automatic renewals; this does not reverse an already completed charge.

Expired subscriptions

Expired subscriptions may disappear from My Subscriptions. Check View Order History if a card is missing. Do not rely on a grace period or continued traffic after expiry. If a renewal action is offered, follow the displayed deadline; otherwise contact support or order a new plan. Once a port is released, the same endpoint may no longer be recoverable.

Hourly test plans have special expiry behavior. Do not rely on a test plan for ongoing service or assume it renews like a daily plan.

12. Payments & order history

Manage Balance shows available credit, pending top-ups, and recent transactions. View Order History shows your orders and their status. Use both when tracing a purchase: a successful top-up and a successful proxy purchase are separate events.

• Pending payment: verify whether you completed checkout before trying again.
• Payment completed, setup pending: wait for provisioning and check the existing order.
• Active: use the dashboard’s connection details and check the expiry.
• Failed, expired, or unavailable: read the displayed explanation and contact support if payment or access is unclear.

Keep your Order ID and payment reference. For refund or billing questions, contact support and consult the Terms of Service. Do not assume closing checkout or disabling auto-renewal refunds a payment.

13. API & referrals

Use the API

1. Open Dashboard → API Access.
2. Use Copy Token to obtain your API token and store it securely.
3. Read the API guide and interactive API reference for current endpoints and limits.

Base URL: https://proxyudp.com/api/v1/
Authorization: Token YOUR_API_KEY

Place orders through the website: API ordering is not currently available. An API token is separate from proxy authentication. Keep it out of public code, screenshots, and URLs. Interactive API actions can change settings or spend balance; read each endpoint before executing it.

Referral Program

Open Dashboard → Referral Program, copy Your Referral Link, and share it with people you invite. This tab shows your current tier, rewards, and referral balance. Use CONTACT SUPPORT TO WITHDRAW for withdrawal inquiries; refer to the current program details rather than assuming a fixed reward rate.

14. Troubleshooting

Start with the subscription status, then check the protocol, host, port, and proxy credentials. Change one setting at a time and retest in the affected app.

15. Support & useful links

Contact @udproxy on Telegram or [email protected]. Include:

• Your username and relevant Order ID or top-up reference.
• The affected plan, app, operating system, and protocol.
• What you expected, what happened, and the exact error.
• When the issue occurred, including your time zone, and the checks you already tried.

Redact passwords, API tokens, private configuration links, and payment-card details from screenshots. Support can use your Order ID to investigate.

Browse plans · Dashboard · Support · FAQ · Learning Hub · Terms · Privacy